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Recent Blog Posts

Communication Skills Training

Avoiding Communication Train Wrecks

Communication is key for employee engagement. It’s so easy for communication to go off the rails –everything from tone, content, body language, and the ‘history’ between those transmitting or receiving the message (ranging from toxic or high trust). It’s no wonder that communication train wrecks happen more frequently than we would like. Without the skills [...]

Engagement in the Office – Only 12% Feel Appreciated

  Salesforcework.com Infographic “How to Recognize Employees – Why Employee Recognition  Rules“ is chock full of interesting statistics on the impact that employee recognition has on your team.  The bottom line: employee recognition matters big time! SALESFORCE’S FOUR TIPS Salesforce offers Four Tips for Effective Employee Recognition.  1. Include Everyone 2. Be Specific -for what action did [...]

Building a Strong Personal Network

In this week’s Positive Networking® Tip+ we talked about the importance of building your Personal network—those people with whom you share a common interest.  “These are the contacts that allow you to continue to develop professionally, to benchmark yourself with peers outside, to remain a bit on the cutting edge of your profession. These are [...]

Daniel Goleman and Contagious Connecting

                Research in the field of neuroscience has discovered a class of brain cells called mirror neurons. They do exactly that — they cause us to mirror the emotions of the other person. Here’s an example: We meet someone but then something happens: a “Wall” comes down, the [...]