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Confident Conversation Tips

What our surveys tell us “I don’t know what to say” is one of the top challenges people have when starting a conversation with a […]
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Ambush Conversation Creates Low Trust

Have you ever had this type of conversation, The Ambush Conversation? Someone phones you, or asks you to meet in person, and when you connect they go […]
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Magic Networking Words

When people are looking for a seat in a row, they often stop one or two seats before the person who is already seated, leaving […]
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Kindness Sticks!

We often don’t realize the impact our words have on one and other. What’s particularly heartwarming is the staying power of kind words. We were […]
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